| |
Facility / Event Planning Guide /
8. Building Services /
d. Box Office
|
View printable version of the EPG Building Services
Box Office
If admission to your Event is charged, all ticket sales
shall be made by the Rhode Island Convention Center's Box
Office through the ticket system utilized by the Center or
other locations selected by the Center.
At least sixty (60) days prior to the time Licensee desires the sale or
distribution of tickets to commence, Licensee shall deliver to the Center
all information required in order for such tickets to be printed. The
Center will give Licensee an accounting of all tickets. The Center reserves
the right to charge its prevailing customer ticket service charge on all
tickets sold through the Center's ticket system. The prevailing customer
ticket service charge is subject to change at any time without notice.
Rolled tickets are adequate when there is no reserved seating and no
advance ticket sales. These reserved tickets are pre-printed and pre-numbered
and are sold only at entrance doors when Licensee offers tickets at fixed
prices to the general public. Charges to Licensee for this service are estimated as reimbursable expenses.
The Center's box office will maintain control of ticket distribution, box office operation,
ticket sales personnel, and ticket sales revenue through the completion of final settlement.
All expenses will be deducted from box office receipts at settlement. The issuing of complimentary
tickets will be limited to five (5%) percent of capacity or as dictated by prudent business
practice. Additionally, the Rhode Island Convention Center requires a minimum of one hundred
tickets for each show day/performance for its own use.
At least one Senior Box Office Manager, two Ticket Sellers, and two Ticket Takers are required
for all ticketed events. The Box Office Manager and Ticket Sellers are scheduled starting
one hour before the event to one hour after the event closes. The Ticket Sellers are scheduled
one-half hour before and after the event. The number of Sellers and Takers needed is determined
by the Box Office Manager and Event Manager depending on estimated attendance, past event turnout,
and/or special events related to your event. There is an additional charge for the use of any box office besides the Lobby Box Office.
There is a two (2%) percent Box Office Administration fee of after tax sales or one hundred ($100.00) dollars
a day, whichever is greater. The administration fee covers the cost of set-up charges, scheduling of Box
Office personnel, having adequate change, depositing receipts, settlement with Licensee for proceeds from
ticket sales and other administrative details.
By execution of the License Agreement, Licensee grants the Center's
Authority a security interest in all box office receipts and agrees
that receipts may be held by the Center's Authority. These receipts
may be applied to payment of all sums of money which shall become due
and owing for payments by Licensee to the Center's Authority; including,
but not limited to, all amounts which shall become due and owing for
payments by Licensee for personnel, services, materials, and equipment
furnished under the Licensee Agreement. The Center's Authority will
remit, out of Box Office receipts, to the State of Rhode Island, City
of Providence, and/or any other taxing authority any applicable taxes
due on the Licensee's behalf. Any surplus remaining shall first be
applied in satisfaction of any remaining obligation or liability
under the License Agreement, including without limitation, any
damages, whether stipulated herein or not, to which the Center's
Authority may be entitled to reason of any breach of the License Agreement.
Within five working days after the conclusion of the Event, the Center's
Authority shall furnish the Licensee with a Box Office statement and at
the Licensee's request, make a provisional settlement, with the Center's
Authority withholding such sums from such provisional settlement as it
deems reasonable. Within fifteen days after the Event, the Center's
Authority shall pay to the Licensee such monies as shall be due and
owing the Licensee. The Licensee agrees to examine such statement and
notify in writing of any error or of any objection to any charge within
five business days after delivery of such statement, and unless the
Licensee shall notify the Center's Authority of such claimed error or
objection within five business days, such statement shall be deemed to
be a true, correct, and final statement of the account between the
Center's Authority and the Licensee. The Licensee agrees to pay the
Center's Authority promptly any amounts shown to be due on such final
statement which were not paid by the application of box office receipts.
In the event any checks received by the Center's Authority for mail
orders do not clear the bank for any reason the sum total of such
checks not collected shall be deducted from box office receipts as an expense. |
|
Tel: 401-458-6000 • Fax: 401-458-6500 • Email: jmcginn@smgricc.com
One Sabin Street, Providence, RI 02903-1814
|
|
|
